Six Senses Rome

I always make a point of waiting until I've checked out to form a full impression and write a review, but this hotel is just so bad in pretty much every respect that I think it's already beyond redemption at this point. I'll start with the design: it photographs much, much better than it looks in person, and is just so distinctly un-Italian that it doesn't feel like you're in Rome at all. It's like it's trying to be Tulum in the middle of Italy, for some strange reason, and I find it incredibly sterile and unappealing. The restaurant in particular has a canteen-like feel, and is (unsurprisingly) totally empty on a Saturday night while every other restaurant I tried in Rome was packed. It's so unappealing that I was just going to write-off the Amex credit I had to spend at the hotel and go and get dinner elsewhere, if not for the fact that the hotel was the only place I could find at short notice! How was the restaurant? Awful. Terrible food, terrible "fresh fruit juice" (not even sure what it was), terrible service. The kind of service where you have to dance a jig to get noticed because the waitresses aren't paying attention at all, and then when they do finally notice you, they tell you they'll be "just a moment" and make you wait another 10 minutes. For desert I just ordered some seasonal fruit, and even the fruit was terrible quality. I probably sound like I'm just looking for reasons to complain, and I really wish that were the case, but alas everything was just consistently dreadful. Also: when I did a tour of the hotel, the receptionist told me they have a rooftop bar. For some very strange reason, in order to get there, you have to either call the reception for them to come and let you up, or go down to the reception to be escorted. When I asked why this was the case, they explained that it's in order to give hotel guests priority to go to the rooftop bar (!?) What am I missing? If the idea is to give hotel guests priority, then how does making your roomy not swipe the rooftop bar accomplish that? But anyway, I got the reception to swipe me up, only for the hostess up there to tell me that the bar is "too busy" for me, due to not one, but two private events. Fantastic. Want to call the reception? I literally could not figure out how to do it on the room phone, to the point that I instead googled the hotel's number to dial it on my mobile. When I dialled the hotel number, I got an automated message saying the number was not in service (!?) And yes, I checked twice, and yes, I used the Italian country code correctly. The number simply wasn't working. And all for the bargain price of... $1,600+ per night. My room, despite being an apparent "triple upgrade" due to my Amex benefits, is just average, so the notion of paying anywhere near that price for a room worse than this is just crazy. I have been to a lot of hotels, and this is up there with one of my least favourite anywhere in the world. Dreadful, avoid like the plague. A total waste of money.

The Six senses hotel in Rome delivers luxury amenities as expected, but our experience was ruined by a subpar Vatican tour arranged by the concierge. Despite the hotel's overall quality, this tour fell short of 5-star standards. We went through long lines and overcrowded spaces in the intense heat, feeling rushed throughout. The guide seemed ill-equipped to manage these challenges effectively, not worth the price paid.

This weekend we had dinner at the Bivium in the Sisx Senses. The hotel is a true Oasis away from the heat and bustling streets surrounding the hotel. We were warmly received by Melissa who showed us to our table and Atik provided excellent, knowledgeable and attentive service, he really is a super nice person. David the Manager attentively asked about our wellbeing. The Fusili with Gamberini were excellent as was the salted Pistachio ice cream. A highly recommended experience and we will for sure come back very soon!

Serene, spa like hotel in the middle of crowded, bustling Rome. Service is lovely and helpful, rooms are comfortable and gracious, the roof deck is absolutely stunning with incredible views and the Roman baths are amazing! Highly recommend this hotel.

Stayed at the Six Senses hotel in Rome for 3 nights and had the most amazing stay. First - you cannot beat the location of this hotel. Five minutes to the Trevi Fountain, 10 minutes to the Spanish steps and all the shopping area there, no monument seems far from this hotel. In addition to the fact it is next to an ancient church. Second - the rooms are very large and spacious, as is their bathrooms. Having such large rooms in the center of Rome was unexpected and a pleasant surprise. Third - they have an amazing rooftop bar. No need to go to other locations - great DJ/music, great views and their host Nouran was very friendly and accommodating. Highly recommended, and will definitely try and stay here again.