Cerulean Tower Tokyu Hotel

We (two couples) stayed two nights at the Cerulean at the tail end of a two-week trip. We wanted to experience Shibuya, and the Cerulean is definitely in the heart of it! We won’t forget emerging from the subway into the Shuibuya Crossing at 7:30 at night with the gazillions of people and the lights. Definitely an experience! Overall, there are some really great things about the Cerulean. It’s showing its age a bit, but the rooms and the beds were comfortable, the city views from the room were great, the room temperature control was great, the shower temp/pressure was great, and we appreciated the in-room fridge and coffee machine. We had reserved the last two rooms available for those two nights, and one of us got a superior king room, which had a much nicer bathroom with a large enclosed shower and tub area than the “regular” king which had a dated bathtub/shower with a shower curtain. We spent three evenings having cocktails and a few noshes while enjoying the live music at the Bellovisto “rooftop” bar, which has magnificent views of the city and was a highlight of our hotel stay. Great cocktails, very good if spendy wine, and really good snacks (truffle fries, cheese plate, etc). We also loved the staff, who were very friendly and helpful. A couple issues that could use improvement. The hotel does need a bit of a refresh in the rooms. The gym is chock-a-block crammed full of cardio and weight training equipment as to be almost unusable, so you really do need to be patient with your fellow gym rats and also hope no one is sick, sigh. Tripling the floor space would be a good idea. We tried dinner one night in the casual hotel on the lobby level, and while our seafood pasta was delish, a club sandwich with not-quite-defrosted fries was inedible. As a side note, we had had our big luggage shipped from our Kyoto hotel to the Cerulean, which was cheap and seamless (totally recommend this service!) and so when we arrived, we had only our overnight bags with us. On leaving The Cerulean, we had the hotel reserve a large taxi for four people to get us to Haneda (10000 yen) vs lugging all our stuff through the station, which we thought was 100% worth it. We all thought the Cerulean is an excellent option if you want to experience Shibuya or make it a base to travel from as long as you’re not intimidated by the enormous labyrinthine station.

One of the best hotel experiences of our lives: from the staff, to the restaurants, to the views. We had an amazing time with our family of five. We also like how the tower is near the “quieter“ area of Shibuya (Sakuragaokacho), though walking to the action-packed side of Shibuya was very easy. Sakuragaokacho is not to be slept on. Big thanks to Toshi-san (Toshikatsu) and all of the staff for making our stay so lovely. The Cerulean Tower is a wonderful hotel run by wonderful people. We hope to come again.

Outstanding hotel - location is fantastic, only a few minutes walk to Shinjuku station which gets you everywhere you need to go. Rooms are beautiful, very comfortable beds - we were super impressed with how well we slept. The rooms were totally quiet despite the very central location. Club rooms are well worth it if you can afford the upgrade - the club lounge is a great space and the food/ drinks are generous. Brilliant service too, highly recommend and will stay here again without hesitation.

Top quality hotel with amazing views of Shibuya. From our room we could see Mt. Fuji. The location is perfect, room was spacious and included a couch for gazing outside at the skyline. They had so many in room amenities - Nespresso, pajamas, robes, toiletries, and fridge. Staff was very accommodating and polite. Wonderful place to stay.

Wonderful Japanese large hotel in the middle of Shibuya. Rooms are lovely with large baths, heated mirrors. Nice breakfast and lounge area. Close to street full of cherry blossoms. Staff was helpful and lots of restaurants but get your reservation in early. They even have a jazz spot. I would return!