Four Seasons Hotel Tokyo at Marunouchi

The lobby was well set up with seats near the door and providing kids toys and books.The room was spacious with nice snacks prepared and had a beautiful from my room.The chairs were enough for an indoor breakfast and I think the people should not change it as it is perfect for us. ~ Isabel, 8 Very awesome location and wonderful attentive service! Another amazing Four Seasons property!

My 9 night stay at the Four Seasons Hotel Tokyo At Marunouchi was the best hotel experience of my life. A dedicated and courteous staff made my stay so enjoyable it was like a home away from home. High quality service from the Bellhop, the Front Desk, the Concierge team, the Maison Marunouchi restaurant, and the Bar was always friendly and personable. The hotel itself is smaller than most Four Seasons with just 57 or so rooms. This makes it a bit more intimate, quieter, and allows for the personal service you receive. It's comfortable in its' design and the rooms are spacious. A couple of review mention it is 'worn out', I did not see this at all. Yes, it is not brand spanking new (there is a new Four Seasons about 5 minutes away by taxi if you want that) but worn out not at all. Location wise it is a very good base to explore Tokyo. Transportation is a breeze as you are right next door to Tokyo Central for subway and rail connections. Taxis are wonderful in Tokyo and they are readily available. The Imperial Palace and Gardens are a 20 minute walk away. Finally, for shopping, the Ginza district is two block away. My room was as spacious as any other Four Seasons I have stayed at. A wonderfully comfortable king bed, a full bath with shower and bathtub, electric controlled curtains and shades all made it a restful room. Hopefully I will be able to stay here on future Tokyo trips. Pro Tip: If you are staying for more than 3 nights check to see if Four Seasons is offering their "Stay Longer" promotions. Here you get a free night for every three nights stayed. Also, be prepared for a 20% tax rate - same for all Tokyo hotels...

My wife has cancer. Prior to our arrival, I contacted the extraordinary concierge team to facilitate everything possible to make my wife’s stay as comfortable and enjoyable as possible. Every staff member went out of their way to make us feel welcome, appreciated, and yes, loved. They created a memorable, wonderful experience for us that we will cherish forever.

Four Seasons never disappoints! And this Four Seasons hotel was amazing! Recently stayed here for five nights, and from the front desk to the concierge to the breakfast every morning in the restaurant to room service, the service provided from each and every member of the staff was impeccable. The location was also great, just a few minutes walk to Tokyo Station.

We had a wonderful experience overall in Tokyo from the people, culture, food, and activities for kids. During this vacation we travelled to Kyoto, Tokyo, and Seoul and stayed at different hotels at similar price points as the Four Seasons. Our trip to Seoul was a last-minute decision and decided to fly there and back from Tokyo. We selected the Four Seasons because it was near the Tokyo Station and figured we can spend our last day in Ginza, shopping, and trying restaurants at the Tokyo Station. To our surprise, the Four Seasons at Maranouchi and staff exceeded expectations. Although the technology in our suite appeared to be outdated, everything worked, the suite was well-appointed, service, and cleanliness was beyond exceptional. Although our plans were to explore the city one more time, we decided to spend our last night in our suite enjoying the view, amenities and room service. The following day, we asked for directions to a restaurant and the bellman walked us to the restaurant and ensured we were clear on how to get back to the hotel. Thank you to the staff for making our last night and day so memorable and special!