Metropole Hotel Venice

Bad reception service. Was asking where is the toilet and the reception did not answer the question. Instead he asked where did you learn to ask that question and chased us out of the hotel. Absolutely rude. Not recommended. I would still understand if he answered nicely that there was no toilet or the toilet is only for the hotel guess. But no! He decided to be rude and judgemental.

What a lovely stay we had at the Metropole, in Venice. The location was great with only a short walk to st Marc’s square and the bridge of sighs. Water boats are situated directly out the front of the hotel making trips to other locations easy. The hotel itself was top quality. Waking up each morning to looking over the lagoon was beautiful. The breakfast was very tasty with a big selection and situation in a romantic outdoor space. Hotel staff are very friendly and accommodating. The hotel itself had treasures hidden in every corner. Cosy and welcoming. We used the spa and it was out of this world. You pay for a 2 hour slot and get the whole spa area to yourself. We had a massage by Roberta and she was great. The only downside at the hotel is that the tea and coffee making facilities in your room come with no milk. We asked for some milk and got charged €6. It did come on a tray in a silver jug, so very glam. Being from the uk , we like milk with our tea and coffee. But this is the only thing we can fault the hotel on. If you can afford to stay here then do it.

Having stayed in many of the top waterfront hotels in Venice, and with prices having gone up 50% in the last 2 years(from an already crazy amount!), a long search brought me to the Metropole. It is an ancient building, where Vivaldi lived and taught music, and right on the Riva Schiavoni, 3 bridges walk away from San Marco. Inside, the hotel is VERY dark and heavy, full of bric-a brac in cases etc. There is an attractive public lounge. We had a large, airy junior suite on a hotel corner, with 3 large windows looking out to the lagoon .Amazing views!!! Excellent bed, A/A , great bathroom even with bath! Good breakfast in an inner courtyard. Let,s be clear. This is a 4 star hotel in a great location. It is NOT among the very top hotels of Venice,whose prices now have gone from over the top to certified crazy. Those place are NOT worth it. Metropole gives a good alternative for an inflated but acceptable price, with all the other advantages of the other top hotels. A good choice.

As the couple travelling with us had never been to Venice we wanted them to enjoy an authentic experience close to all the major tourist spots, so, I came across the Metropole and thought it appeared to be the perfect place. It was the right choice. A small, family owned, 5 star hotel on the lagoon. We felt like friends here, it’s not like staying in a huge hotel where you are simply a number. The team here clearly wanted us to feel welcome and at home. Arriving by water taxi directly to the hotel jetty is certainly impressive. Inside the hotel, the design is very authentic and incredibly unique. The interior is dark, dramatic, theatrical and full of original antiques lit by dim atmospheric lighting and candles. This is true Venice. Here we were in a historic building surrounded by original artefacts, just what we wanted. We found the hotel very peaceful, relaxing and clean. We enjoyed wonderful breakfasts and drinks in the secret garden. The breakfast table was beautifully displayed with a fabulous selection and the overall ambiance takes some beating. No noise or queuing. The most fabulous breakfast team, the best we have ever experienced, always greeting us with a smile and the drinks we requested. The garden certainly is a dream place and we loved it. We booked 2 rooms, a lagoon view junior suite and a garden view room. Both were delightful and spacious with great views. The furniture and carpets were not worn, as I thought they may be. Everything was in good condition. The bathrooms are small, but you are in Venice, so we don’t worry about that. Overall, fair value and a lovely hotel where are happy to recommend.

Excellent Hotel with fantastic character and history. Stayed in Room 405 which had a view of the sea but was also very spacious incorporating the characteristics of the hotel with modern touches. Steffan at Reception was absolutely fantastic and has a wealth of knowledge about Venice. The Hotel was 2mins from the Main Square.