The St. Regis Venice

Everything from the rooms to the service was just perfect! Every single person we interacted with was so friendly and helpful. The waiters, concierge, bartenders, etc. the rooms were modern and beautiful (hotel renovated a few years ago). We booked and deluxe room and a superior deluxe room and requested connecting bc we are traveling with kids and they came through. Granted, we have very high Marriott status. Breakfast was included with our status and was absolutely delicious and they even made things that were not on the menu for the kids. (Avocado toast) They even made our iced coffees the way we like them which is hard to find in Europe. The art in the lobby and restaurant was so amazingly beautiful including a very special chandelier made by Ai Weiwei. To top it all off, they have a partnership with a glass “factory” in Murano and offered us a complimentary ride and tour to watch a glass making demonstration. We then toured their gallery and ended up purchasing a substantial piece of glass art (so they were smart to offer the free ride there) and also wandered around all the glass shops and let the kids pick out some souvenirs as well. Ok back to the rooms, the marble in the bathrooms was so beautiful and the shower was spacious and had good pressure. Unlike many other European hotels, the room was well lit.

My husband and I spent three nights here and were upgraded to the most lovely canal corner room. Breakfast wasn't great, but all other aspects were top-notch. We both would return and enjoyed our time. Other than breakfast, there was not one flaw. The staff was always accommodating.

We had booked three rooms at the hotel with views. When we checked in despite our status, no upgrades were available. When we were shown to our rooms two had tiny windows that faced another building or roof so no views, and the rooms were small. As the hotel was fully booked there was apparently little they could do to move us to other rooms and we saw others at check in having similar issues. Bar service was just ok. General hotel service was also just ok. The bellboys serving at the boat dock were very spotty, some were helpful and some stood to the side while our elderly parents were trying to board a boat not helping at all. The hotel layout is basically a few buildings cobbled together so each floor has twists and turns and stairs to get to rooms. If you have accessibility needs I would really not recommend it. Honestly would not recommend this hotel overall anyway. Haven't stayed in others in Venice but if this is what is considered one of the best, Venice service must be quite terrible in general? I don't know, there must be something better around!

A Dream Stay at the St. Regis Venice From the moment we arrived by private water taxi (which was absolutely adorable!), we knew this stay was going to be special. The hotel’s taxi assistants were so welcoming, and the check-in process was seamless and elegant. Walking into our room, we were surprised with a special cake—a thoughtful touch that made us feel instantly welcome. The rooms themselves are modern, stylish, and incredibly comfortable, with the best recommendation being to get a canal view—waking up to that scenery is pure magic. The evening champagne experience was such a fun highlight, adding a little extra fun to our nights. And the concierge team? Absolutely top-notch. Their recommendations helped us make the most of our time in this incredible city. The butler service was great! Everyone is so sweet. One of the most memorable moments was sipping coffee outside by the canal on a perfectly sunny day—a truly Venetian experience. The entire stay was a dream, and the St. Regis is hands down the place to do Venice right. Everyone was so friendly that leaving was bittersweet. If only we had more time! Venice is already a one-of-a-kind destination, but staying at the St. Regis made it unforgettable. Can’t wait to come back!

Our stay at the St. Regis was exceptional. The staff was amazing, from recommending and arranging dinner reservations, reserving a private boat tour, transportation etc. The room was kept clean and fully stocked, the breakfast was excellent. Friendly, attentive staff, we would not hesitate to visit this hotel again. Thank you for a wonderful New Year's experience. Our room was breathtaking.