Park Hyatt Vienna

We stayed in November-December 2024 for a few nights. The hotel was excellent in every respect. Our room was gorgeous and well-appointed. The bed was comfortable, the living area was stylish and functional, there was a large closet with ample storage, and the bathroom offered two vanities, a deep-soaking tub, and a rainfall shower with superb water pressure. All elements of the decor and the well-maintained room were all consistent with the hotel's luxury branding. The public areas of the hotel were also stunning. Breakfast took place in The Bank restaurant and bar; the space is very pretty, seating was ample, and the buffet was simply wonderful, with a wide array of options--meats, cheeses, pastries, cakes, cereals, eggs, etc. Service before and during our stay was exceptional. The concierge team was responsive over email and provided useful information prior to our stay. During our stay, they were helpful with a couple of reservations, the printing of concert tickets, and recommendations. And, amazingly, the hotel both mailed and stamped (for free!) the postcards we sent to friends and family. Service at registration was equally wonderful--professional and warm--and the staff assisting with breakfast were also lovely. The hotel's location proved ideal for exploring Vienna at Christmas; one Christmas market is located directly in-front of the property, and several others were within walking distance. Major attractions in Vienna were a short walk from the hotel. The hotel was also close to a couple of Vienna Metro stops. A perfect choice for Vienna: gorgeous rooms, a beautiful and historic facility, and five-star service.

We recently spent a beautiful three day weekend at the Park Hyatt Vienna, and it was nothing short of amazing! The hotel is centrally located, making it the perfect base for exploring the gorgeous city of Vienna. Our room was spacious and beautifully decorated, with high ceilings that made it feel even more luxurious. Every detail in the room was thoughtfully designed. Also, the Le Labo products in the bathroom smelled incredible and were a nice touch. In addition, the staff were fantastic! They were so friendly, welcoming, and very professional. Stefano, the concierge, was especially helpful. He made reservations for us, gave great recommendations and even helped me send back a watch I accidentally left behind in the room. The hotel’s amenities were excellent. We enjoyed the great gym and loved relaxing at the pool and spa at Arany Spa after exploring the city. Breakfast at the Bank Brasserie was delicious, with a wide variety of options in a stunning setting. We also enjoyed sweet treats in the lounge during the afternoons. The Park Hyatt Vienna is a true five-star hotel with outstanding service. We can’t wait to stay here again!

Well located, brilliant bar, nice rooms and AMAZING STAFF We stayed at this hotel for 2 nights before boarding the orient express However our luggage didn’t turn up from Heathrow Arriving on a Sunday all of the shops were shut when we got there but the team had make up remover, toothbrushes, deodorant, moisturiser, hair brush…everything I needed to stop crying The location of the hotel is perfect, the bar is fabulous, the breakfast is wonderful but most of all the team is brilliant 5 stars for truly wonderful hospitality.

By far, our stay at Park Hyatt Vienna was probably the most memorable, if not the best we’ve had. I highly recommend this hotel property as I would go back in a heartbeat. Set within a stunning former bank building dating back to the early 20th century, this hotel provided us with a sophisticated experience that highlighted Vienna's rich cultural heritage while offering modern amenities and impeccable service. As a former bank building, its architecture retained much of its original, marble floors, gold accents, and soaring ceilings. Don’t miss out on relaxing in the spa and wading in an indoor heated pool, which used to be the former bank’s enormous vault. The peaceful ambiance provided the perfect place to unwind after a busy day of sightseeing. During our visit, we celebrated various milestones for our family of four, including our 19th wedding anniversary, our daughter’s graduation and our son’s birthday. We booked both the Park Suite Deluxe and the Twin Junior Suite. The spacious rooms offered comfortable beds with high-quality linens, expansive bathrooms with freestanding bathtubs and rain showers and high-end toiletries. separate living areas, walk-in closets. Upon check in, we were greeted with 19 long-stemmed red roses and a champagne bottle! A Sacher-Torte Chocolate cake was also gifted to our kids, which they both devoured right away. This attention to detail reflected the impeccable service that the staff rendered. They even managed to book us a reservation at Cafe Central, to the amazement of customers staying in a long line at the entrance, since we just breezed through. Staff members were very professional, attentive, and were always eager to go the extra mile to ensure our memorable stay. Park Hyatt Vienna’s location was perfect for us, a walking distance to major attractions such as the Stephansplatz with St Stephen’s Cathedral in the midst. It’s also in the heart of various luxury shops and popular restaurants. This came in handy when my luggage got damaged and the Rimowa across the street fixed it on the spot. With such a central location, it's an excellent base for both sightseeing and business trips, offering easy access to Vienna's most iconic landmarks and cultural sites. The hotel’s main dining venue was located in the former bank’s grand hall, and it offered a French-inspired brasserie menu with both classic and modern European dishes. The elegant setting, coupled with excellent service, made this a perfect place for breakfast. As a globalist, we looked forward to starting our day with their Bank Chives Toast, Truffled Scrambled Eggs, Avocado Toast, Smoked Salmon Eggs Benedict and their fluffy pancakes. Park Hyatt Vienna offered us an unparalleled combination of luxury, service, and location. If you’re seeking a luxury experience in the heart of Vienna, Park Hyatt Vienna is an outstanding choice. Its blend of opulence, convenience, and exceptional service makes it one of the top hotels in the city. Whether you're visiting for business or leisure, it offers an unforgettable stay in one of Europe's most charming cities. We will definitely come back!

We visited the Park Hyatt for the winter holidays, and felt so fortunate to be there. The location allowed us to walk to most of the sights, and the view from our window was very festive and pretty. We thoroughly enjoyed the breakfast - the truffled scrambled eggs, in particular, are a treat, and the pastry in Cafe Am Hof is a little slice of heaven. The hotel is absolutely gorgeous, both the public spaces and luxurious guest rooms, but it is the staff that truly makes this place special. Everyone - every single person we interacted with - was professional, friendly and helpful. My husband has a mobility issue, so the front desk staff showed us the accessible entrance located to the side of the main entrance. After that, every time that we returned to the hotel, the doorman ran over to the side entrance to open it for us. So helpful! Such a beautiful city, such kind people, and such a gem of a hotel.