The Hay-Adams

Prepare to be thoroughly impressed—even if you’re a discerning traveler with high expectations. Our stay at this hotel was nothing short of extraordinary. The staff set a new standard for professionalism and warmth, going above and beyond to anticipate our every need. Every detail, from check-in to check-out, was handled with impeccable care, making us feel genuinely valued at every turn. If you’re seeking a flawless experience where your comfort and satisfaction are the top priority, look no further. This hotel and its exceptionally trained team will delight even the most particular guest. Highly recommended!

The Hay-Adams is without doubt the best place for a Wedding in DC! The event spaces are gorgeous providing classical grandeur as well as a breathtaking panoramic view of the White House and the Monuments from the ballroom! The cuisine is amazing and your guests will feel pampered at every turn! But with out doubt it is totally wonderful not only because of the Venue but more importantly the incredible Staff who were so attentive that the Bride and Groom, the parents, the wedding party and our guests could not have ever asked for anything more! Hats off to the Hay-Adams!

Single most luxurious trip ever with the utmost gracious service. The perfect blend of genuine friendliness and being pampered that is just not normal life. What a special treat! Don’t miss dinning at The Lafayette for breakfast, lunch or diner. All were a treat. Best way to start a day.

Friends were here celebrating their birtnday. Collectively we had about 15 rooms. The general view of the group was that the hotel is tired and overpriced. We were assured they could accommodate early arrival and late checkout. Most of us had to wait until 2 or 3 for our rooms. Disappointing, but I get it. It's "if possible." The last day, we were told that we could check out at 2. We got back from lunch at 1:00. Our key was disabled already. I went to the front desk to find a snippy, rude front desk minion. He said, "well mistakes happen," with an unnecessary smug smirk. I said, "for a $3000 suite, it would be nice if the damned key wasn't switched off." He scolded me for my use of the word "damned," which these days is a pretty mild epithet. I rephrased it, "for a $3000 suite, it would be nice if the key was not disabled." He got very sarcastic, and said, "if you disrespect me, I disrespect you." I said I would not return to the hotel. He said, "I'm so very pleased." I said I would write a review on TA. He said, "I don't care in the least." There was no empathy. No "I'm sorry for the inconvenience." Nothing but arrogant contempt for the customer who pays this man's salary.

I had a wonderful stay at The Hay-Adams! The staff was incredibly attentive and accommodating, making our experience truly special. The location is fantastic, within walking distance of so many historic sites. The hospitality exceeded expectations, and I highly recommend this hotel. I look forward to staying again!