Park Hyatt Washington DC

I stayed 4 nights at the Park Hyatt Washington. I booked a junior suite that varied between $411 and $655 per night before taxes. So, it is hardly cheap but hardly expensive. The Park Hyatt is in a neighborhood with a lot of comparable hotels. The neighborhood has a lot of offices, a few restaurants, and some embassies. There’s a Fairmont and Westin across the street; a Ritz-Carlton is a short distance away as is the Four Seasons; there’s also a Marriott and, on the lower end of the spectrum, a Hyatt Place. So, a lot of options. All those hotels are within 5 minutes by car of the Park Hyatt. Unlike some nearby hotels, the Park Hyatt accurately markets itself as being in Washington, D.C. The Westin and Marriott, for example, claim to be in Georgetown, when Georgetown is a solid 15-minute walk. Upon arrival at check-in, I wasn’t upgraded beyond the junior suite and there was no welcome letter or amenity. The front desk did give me two drink vouchers for the bar. Between my Hyatt top-tier globalist status and the fact that I did pay for a suite in cash (no points were used!) I thought I might at least get a bowl of fruit and a welcome letter. No such recognition. That aside, Hyatt globalists get good delivery of their benefits—namely, the breakfast benefit. Unlike some Marriott properties in Washington, the hotel doesn’t play games with the breakfast benefit. There’s also no resort fee or destination fee. Plus, the restaurant is excellent. It’s one of the better restaurants in Washington. It was so popular I couldn’t get a table inside the dining room for three of my four nights. They don’t seem to keep a few empty reserved tables for hotel guests who are unaware that they need to pre-book dinner reservations. One small note: At the restaurant’s prices, I would typically expect a candle and a white tablecloth. Also, bread and butter should be served with main courses. Regarding the hotel itself, this is a 1980s building starting to show its age. The interior decor blends Asian, Ikea/Nordic, and California—lots of browns, beiges and grays. The bar and restaurant have a semi-awkward design. The bar functions as overflow seating for customers unable to get a table in the restaurant’s dining room. However, some of these tables are extremely low, and the chairs are uncomfortable as they lack back pillows to help with posture and a comfortable seating position. I’m a short man, and my knees hit the underside of the dining table. It was like the furniture was designed for a kindergarten. Also, you’re eating or drinking next to a hotel guest in pajamas reading the newspaper, or they’re working on their computer. Even in the bar/lounge area, you expect a more elevated atmosphere, given the price point of the hotel and the restaurant. Finding your way into the restaurant from the elevators and lobby is also a challenge, as the most obvious corridor leads into the kitchen area and not the hostess stand. There’s a lovely outside patio, but they don’t use it in the winter. The lounge area gets so much sunshine in the late afternoons that it’s like a solarium or greenhouse. The huge bank of windows doesn’t seem to have curtains or electronic blinds. That makes sitting in this area uncomfortable. The blend of Asian, Ikea/Nordic, and California decor continues in guest rooms. The decor feels more California residential than a 4-star or 5-star luxury hotel. For a suite, it just looked and felt tired. There was a noticeable shortage of accessible USB and electrical outlets, no useable refrigerator (there’s a mini-fridge, but it’s a stocked mini-bar), and a smaller 40-inch television when many comparable hotels in the year 2025 would have a TV of 50 to 52 inches. The bed is low to the floor, and there are no drawers anywhere in the sitting room/living room or the bedroom. Just one flat nightstand and a flat desk. There are no drawers to put anything in. There was some visible wear and tear on walls, furniture, carpet, etc. But it is because of the color scheme. The colors show everything. The bathroom is spacious, but the walk-in shower was exposed, and no door separated the shower from the rest of the bathroom. Again, it has a more residential feeling than a hotel. It is perfectly fine for one person but not ideal for two people who value privacy in this situation. The shower itself was lined in stone, which had visible mildew, grime, and just wear and tear. Speaking of the bathroom, the toiletries are wall-mounted dispensers above the bathtub, which is inconvenient for the shower. Also, the dispenser-style shampoo, conditioner, and body wash bottles are not tamper-proof. Only one bar of soap was provided in the bathroom. You used it in either the bathroom or the shower. That said, the bathroom countertop was well-stocked with additional individual-sized toiletries, like a dental kit and mouthwash. The bed had Garnier-Thiebaut linen, which is acceptable. Given Park Hyatt’s brand positioning, I would have expected Frette or Garnier-Thiebaut at this price point. However, the pillows were awful. First, they were small and thin. Like flat pancakes for a twin-sized bed. Some of the worst hotel pillows that I have ever had. Some of the pillows were stained and worn. Some had pillow protectors. Others didn’t. Second, they only use one fitted sheet and then a duvet wrapped in an envelope-style sheet or whatever it is called. There was no top, flat sheet. The duvet was a cheap 100% polyester-filled, made-in-China duvet. It felt like polyester cotton balls. So, while the linen was excellent quality, the pillows were awful, and the duvet was more like a Holiday Inn Express-quality duvet. If I’m being honest, the bedding at typical Hyatt Place and Hyatt Regency properties is better and of a higher quality than the Park Hyatt Washington. Those things aside, housekeeping did an excellent job. My room was cleaned twice daily: once in the morning or early afternoon and then again with turndown service. The mini-bar was stocked and replenished without me ever asking. The staff were polite, professional, and gracious. Also, I appreciated the hotel provides multiple daily newspapers (Financial Times, Wall Street Journal, Washington Post, New York Times) and a free coffee station every morning. That’s something little that most hotels have eliminated. It’s nice getting an old-fashioned paper copy of the newspaper and a morning coffee. Especially if you must leave early for meetings or the airport and can’t wait for the restaurant to open for breakfast. Now, the real question: Is the Park Hyatt worth it? If I’m being honest, I think the overall hard product across the street at the Fairmont is better and more upscale. The Park Hyatt felt more like a nice Hyatt Regency or a nice JW Marriott, not a Park Hyatt. There’s no question that the nearby Four Season is the best option. I also think the Ritz-Carlton in Georgetown is a better option. But the Park Hyatt is marginally better than the closer Ritz-Carlton on 22nd St., Northwest, and considerably better than the Westin and Marriott. All things considered, the Park Hyatt’s hard product is average if not a little below average, the service is better than average, and the elite benefits are better than average. If they updated rooms, had a few more amenities (like a club lounge or little things like a second bar of soap), and improved guest recognition (like an amenity or personalized welcome letter for a globalist booking a suite), I would consider it the second-best luxury hotel in Washington behind only the Four Seasons. I would stay again, but I’m price shopping next time and will not automatically book the Park Hyatt because I’m a Hyatt globalist. The Fairmont was considerably cheaper than the Park Hyatt. As was the Ritz-Carlton on 22nd St., Northwest. Notably, both the Fairmont and Ritz-Carlton have club lounges.

The Georgetown Suite was comfortable and spacious the customer service was 5 star. The staff met our every need. In room dining was as good in the room as it was at the Blue Duck Tavern, impressive food and service. We enjoyed lunch in the room and dined for brunch in the restaurant that accommodated us quickly with no reservations on NY day.

Very out dated, the best part about the hotel was the restaurant & Gym Everything else was depressing… staff never exceeded my expectations!!Hallways are dark, dreary, not welcoming after leaving the front desk! Not the best Park Hyatt I stayed at!

Really disorganized. Check in took over 4 hours, couldn't get a room on the same floor as my son, baggage was lost, food service was poor at best. On our breakfast order, the meal was to come with a fresh biscuit, but came with a cranberry muffin and no explanation. They lost my room service order and I had to call back twice to get it right. Wow, not what I expected. We spent a lot of time waiting around (like when I asked for a luggage rack for my room but it never came) and all in all it was a way too frustrating experience.

The restaurant on site was exceptional. The waiters were pleasant and professional. The pool is indoors, gym 24 hours, and locations was perfect(very close to Georgetown and DuPont circle). The check-in was a bit impersonal, but we enjoyed all other aspects of this Japanese-inspired hotel. The tea selection at the lounge is world-class.