Pendry Washington DC - The Wharf

My daughter and her new husband stayed here . They were married in the Norwegian embassy and I had arranged a celebration cake and bouquet of balloons to be ready in their room on their wedding day. I was assured after 5 phone calls and multiple emails that it would be delivered as ordered with a congratulatory note… it didn’t… they finally sent up a sad small lime ( a day late) dessert ( not resembling chocolate celebration cake ) with no note. I called again and they said they now apparently don’t make chocolate cake anymore.. forgot the note.. they didn’t contact me beforehand to try and arrange something else.. they didn’t charge me but the moment had passed and I couldn’t send them a surprise on their actual wedding day ever again. Extremely frustrating, sad , and disappointing . Something is very messed up with their services. Pic attached to understand my disappointment.

Take the opportunity to stay at this luxury hotel. The location is fantastic. The nearby restaurant offerings are exceptional. I didn’t have an opportunity to dine at their restaurant, but I can imagine it’s delicious. The rooms are so comfortable. The robes do not disappoint. If there was a negative from this trip it would just be that the closet didn’t have a full length hanging space. And I have a feeling if I called to ask about it, they would’ve brought me a solution immediately. Next time I’m back, I will be taking advantage of the spa. And although I didn’t catch names, everyone on staff did their job with pride and class.

The hotel is well-situated in southwest Washington DC. Although traffic was horrible, we did make our way to the hotel using GPS. The hotel room was well-appointed and very clean. Two item to note: (1) The shower floor is polished marble which is very slippery during a shower, and (2) I found the bath towels to be very abrasive. They need to be upgraded.

Having stayed in DC well over hundred times over the last three decades and always staying in the core at four and five star hotels, on this visit it was not Business, but a family occasion, and I purposely wanted to stay away from the core, and having never been in the wharf district I decided to give this hotel a try. My wife and I really enjoyed the views, our room, but what most impressed me was the staff, everyone was outstanding from the doorman, those who attended the bar on the 12th floor, and reception staff, I really did not feel like I was in Washington DC, which made the hotel, a true wonderful oasis, while a little off the beaten path into DC proper, it’s a quick Uber drive to wherever, my only complaint was the toilet, at 6 foot and 220 pounds, navigating the door to closure was a challenge and also getting out of the toilet with that door was an interesting endeavor, unfortunately, I don’t think anything can be done to correct it, and I will suspect that due to the architecture of this building, there is some variance in-layout of the rooms, irrespective all other positive considerations will bring me back

Great room. Nice bed. The views were unbelievable. It’s an excellent hotel from beginning to end. Dinner and breakfast were excellent. Well located for leisure walks in the wharf and plenty of great restaurants nearby. Arena stage across the street!