Baur au Lac

Excellent services, especially Julius, attentive concierge, Roberto, Helder and team. The Marguita restaurant received a low rating, as the service was poor, they lost the tradition they had previously achieved with the old Pavillon. The rooms were adequate for what they were paid for, such as the Junior Suite. It is difficult to grant an upgrade, but it seems to be an international policy when accommodations are made during times of high guest flow. The breakfast was adequate for a five-star hotel, with nothing new. The location was excellent, and the overall standard was in line with the hotel's proposal, elegance and sobriety.

Exceptional. yet not inexpensive, experience Excellent location, facilities and very good service fantastic view of the lake and very welcoming to guests from across the globe Highly recommended for business, hospitality as well as vacation

This is the most physically beautiful hotel we have ever stayed in. The furnishings and decor are stunning. What was even better was the extremely high level of service that made us feel like loved and cherished guests. We spent every afternoon in le Hall having cocktails. Our greeting by the charming host was like that of a long lost friend.... he was excited to see us. All service was a 10 plus. This hotel is what made our trip to zurich so special.

Baur au Lac may well be the best hotel in the world. Every visit is a treat. The staff, the accomodations, the entire property are spectacular. The attention to every detail is extraordinary. What a treat is is to stay there. Thank you to the staff.

This is one of the true hotel gems of the world! The rooms are gorgeous and well appointed...extremely comfortable bed and best of all, quiet. The restaurant for breakfast was divine as was Baur, where we had drinks and dinner. The location is ideal as you don't need a car to get around Zurich. The neighborhood is lovely, adjacent to the lake and fine shops. I cannot recommend this hotel highly enough!